PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, 3 different access-levels: admin (full rights), leading postion (advanced rights), employee (basic rights). Features: case registration by intranet or internet, intuitive operating & handling, pursuit of the course of a case/ticket, quicker reaction time on newly opened cases, clear separation between assigned and unassigned cases/tickets, case survey for the user, notes / commentaries to a case, user area in which the staff member can change his own files. Available in German and English.

Price: Free Trial / $25 - Added: 2002-09-10 - Hits: 151