DeskPRO is a feature packed yet simple to use web and email based support system. Key features include web and email ticket submission, attachments, unlimited fields for user registration and ticket submission, over 20 permissions per technician, knowledgebase, to-do lists for each technician, private messaging, a powerful template system, unlimited categories/priorities, announcements, lost password, advanced ticket search on any field, tickets set as open/closed as well as awaiting reply, technicians can create tickets and more. The latest update: Mass deletion/closure, category ordering, html on/off for knowledgebase, tech calendar, ticket reminder, tech permissions for only certain calendars and more.

Price: $795 - Added: 2002-01-07 - Hits: 123